Message from max:
Hello to you, my lovely customer! You can find answers to many common questions below. Most of it is determined by my distributor, but you can be sure there is an actual human (me, Max!) overseeing every order. I will probably even check the tracking incessantly as soon as it ships because, well, I'm like that. I am SO EXCITED you decided to buy some of my art!! Really!! THANK YOU!!!
What is your shipping Policy?
FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
|Order type||Production Time||Standard Shipping||2 Day Shipping||Next Day Shipping|
|Paper or Canvas (print only)||5 Bus. Days||3-7+ Bus days*||2-3 Bus. Days||1-2 Bus. Days|
|Acrylic or Metal (print only)||5 Bus. Days||3-7+ Bus days*||2-3 Bus. Days||1-2 Bus. Days|
|Print & Frame Presentations||5 Bus. Days||3-7+ Bus days*||2-3 Bus. Days||1-2 Bus. Days|
|Custom Canvas Art||5 Bus. Days||3-7+ Bus days*||2-3 Bus. Days||1-2 Bus. Days|
|Sample Packs||3 Bus. Days||3-7+ Bus days*||2-3 Bus. Days||1-2 Bus. Days|
* Business Days are Mon. - Fri. With our favorable central location, 85% of the Lower 48 experiences shipping times of 3 business days.
^ We stock some popular sizes, produced much more quickly.
For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.
Note: Orders placed after 10AM EST will go into production the next business day. Please allow 1 additional day if your order placement, production date range or delivery date range falls on one of these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
HOW MUCH DOES THE SHIPPING COST?
Shipping costs about 10% of the price of the item. Lucky for you I offer free shipping!
WHEN WILL I RECEIVE MY ORDER?
In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail.
CAN I SHIP TO CANADA/INTERNATIONAL/APO/FPO ADDRESSES?
Yes. Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request.